MarsBase service standards:

Adherence to these standards is part of the agreement that clients accept when entering into a MarsBase platform. Thus, these standards work not only for MarsBase, but also for all active clients and brokers.

Mandatory Client Verification

All of our users go through a multi-step verification process. The safety of all parties involved in the deal is very important to us. Let us tell you how this happens.

There are several levels of verification:

  1. Verification via specialized KYC & KYB service.
  2. In-person verification, via video call.
  3. Social media verification. In web3 world there is nothing more important than reputation.
  4. Also we utilize the services of reputation scouts who gather all the information for additional verification.

Mandatory Offerer Verification

Verification of the seller's assets, purchase history, validation of the sell offer from the issuer. MarsBase makes every effort to provide an efficient validation process for all offers within 24 hours of receiving an inquiry.

Submission of complete offer data

The client is obliged to provide complete information about the offer itself, as well as about all the necessary documents, the structure of the transaction and other relevant matters for the transaction within 24 hours from the moment of sending it in a general telegram chat with MarsBase for further placement and search for counterparties.

The client is obliged to inform MarsBase, if the request was also placed in other OTC services.

Non-public data is distributed under NDA and is not published.

In order to optimize this process, we strongly recommend our clients to use our checklists for completing applications. You can find them below.

Actualization of offer data

MarsBase regularly updates offer data. The client obliges to notify MarsBase about any changes on his applications, including about their irrelevance in a proper timeline. Also the client provides possible ways to reach him and schedule availability of communication. In case we fail to find liquidity for your offer within 5 days, the Offer is automatically moved to the archive.

Anonymity of counterparties

MarsBase, its customers and partners undertake not to disclose any confidential information relating to users, transactions, commercial or personal data.